Tiny Prints Reviews
Create photo books, personalize photo cards & stationery, and share photos with family and friends at Shutterfly.com. Based on 2 customer reviews from our shopper community, Tiny Prints's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
2 Reviews
Overall Rating
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Good Value
0.0
Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
0.0
Return Policy
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All Reviews (2)
orangeleopard319
July 31, 2017
"Heaven via phone"
Hello,
I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week!
I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week!
I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
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Reply
organiclion149
January 08, 2016
"Customer service"
I would like to thank John Gilbert at Tiny Prints for his time and effort to get my order done correctly.
He went above and beyond his service by being extremely patient and helpful with me on the phone.
Thank you.
Ms. DaSilva
He went above and beyond his service by being extremely patient and helpful with me on the phone.
Thank you.
Ms. DaSilva
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Questions & Answers
Your customer service is horrible! you have disappointed so many this holiday season! where are our orders?
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Your customer service is horrible!!! you have disappointed so many this holiday season!!! where are our orders??????
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Given their product is nice but non-unique, their customer service stinks, and they hold back information on their site, why bother?
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